How Do I Report CKEditor Bugs?

This website contains links to software which is either no longer maintained or will be supported only until the end of 2019 (CKFinder 2). For the latest documentation about current CKSource projects, including software like CKEditor 4/CKEditor 5, CKFinder 3, Cloud Services, Letters, Accessibility Checker, please visit the new documentation website.

If you look for an information about very old versions of CKEditor, FCKeditor and CKFinder check also the CKEditor forum, which was closed in 2015. If not, please head to StackOverflow for support.

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If you feel there is a '''bug in CKEditor''', go to the development site: http://dev.ckeditor.com/ and file a ticket.
 
If you feel there is a '''bug in CKEditor''', go to the development site: http://dev.ckeditor.com/ and file a ticket.
  
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Please make sure you read the [http://dev.ckeditor.com/wiki/Bugs Bug Reporting Instructions] and [http://dev.ckeditor.com/wiki/TicketSpecs Ticket Specs] articles beforehand in order to make it easier for the developers to examine the issue. It is recommended to describe the environment where the error occurs in as much detail as possible and provide steps to reproduce it.
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Please make sure you read the [http://dev.ckeditor.com/wiki/Bugs Bug Reporting Instructions] and [http://dev.ckeditor.com/wiki/TicketSpecs Ticket Specs] articles beforehand in order to make it easier for the developers to examine the issue. It is necessary to describe the environment where the error occurs in as much detail as possible (CKEditor version, integration method, server name and version, browser, your CKEditor configuration) and provide steps to reproduce it. If any error messages are returned in the browser or the JavaScript console, please include them, too.
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A good idea is to provide a screenshot showing the issue — this is particularly useful in all cases related to the application interface. If a problem occurs during the upload of a particular file or while pasting the contents of a particular document, it is best to attach it.

Latest revision as of 18:08, 26 January 2012

If you feel there is a bug in CKEditor, go to the development site: http://dev.ckeditor.com/ and file a ticket.

Please make sure you read the Bug Reporting Instructions and Ticket Specs articles beforehand in order to make it easier for the developers to examine the issue. It is necessary to describe the environment where the error occurs in as much detail as possible (CKEditor version, integration method, server name and version, browser, your CKEditor configuration) and provide steps to reproduce it. If any error messages are returned in the browser or the JavaScript console, please include them, too.

A good idea is to provide a screenshot showing the issue — this is particularly useful in all cases related to the application interface. If a problem occurs during the upload of a particular file or while pasting the contents of a particular document, it is best to attach it.

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This page was last edited on 26 January 2012, at 18:08.